General questions
Explore this page01Is Pelvic Health Physiotherapy covered by insurance?
If your extended health insurance plan includes physiotherapy benefits, Pelvic Health Physiotherapy is typically billed and covered under physiotherapy.
02Do you offer direct billing?
Yes. We can submit your physiotherapy claim directly to your insurance provider under your name. You will pay PELORAA for your appointment, and once the claim is processed, your insurance provider will reimburse the eligible amount directly to your bank account, based on your individual coverage.
03Do I need a doctor's referral for Pelvic Health Physiotherapy?
You generally do not need a doctor's referral to see a physiotherapist in Ontario.
04Is there free parking at PELORAA?
Yes! Free parking is available on site at our PELORAA Physiotherapy clinics in Barrhaven and Etobicoke.
05Can I come for Pelvic Floor Physiotherapy while pregnant?
Yes. Pelvic Health Physiotherapy can be beneficial throughout pregnancy for concerns such as pelvic pain, pelvic girdle pain, back pain, bladder leakage, pelvic pressure and preparation for labour and postpartum recovery.An internal pelvic floor examination is not always necessary. Your physiotherapist will discuss appropriate assessment and treatment options based on your stage of pregnancy, symptoms, medical history and comfort level.
06When can I start Pelvic Floor Physiotherapy after giving birth?
Many people begin postpartum pelvic floor physiotherapy around 6 weeks after delivery, particularly after their postpartum medical follow-up.However, recovery is different for everyone. If you are experiencing pelvic pain, significant pressure or heaviness, bladder or bowel concerns, difficulty moving or other unexpected symptoms, contact us so we can help determine the most appropriate time to begin physiotherapy.
07Can I bring my baby to my physiotherapy appointment?
Absolutely! Babies are welcome at PELORAA. We understand that finding childcare can be difficult, especially during the postpartum period, and we want your appointments to feel as accessible and comfortable as possible.
08Can I attend Pelvic Floor Physiotherapy while I am on my period?
Yes. You can attend your pelvic health physiotherapy appointment while menstruating.If an internal pelvic floor assessment is being considered, it can still usually be performed while you are menstruating if you are comfortable. If you would prefer not to have an internal assessment during your period, simply let your physiotherapist know. There are many other parts of your assessment and treatment that can still be completed.
09Does every Pelvic Floor Physiotherapy appointment involve an internal examination?
No. An internal pelvic floor examination is never automatically required.Your physiotherapist will first discuss your concerns, symptoms and treatment goals. If an internal examination may be clinically helpful, your physiotherapist will explain why and ask for your informed consent before proceeding.You can decline or stop an internal examination at any time. External assessment and treatment options are also available.
10What should I wear to my physiotherapy appointment?
Wear comfortable clothing that allows you to move easily. Depending on your condition, your physiotherapist may need to assess your posture, movement, hips, back, abdomen or other related areas.For pelvic health appointments, your physiotherapist will explain each part of the assessment beforehand so you always know what to expect.
11What should I expect at my first Pelvic Health Physiotherapy appointment?
Your first appointment begins with a detailed conversation about your symptoms, medical history and goals.Your physiotherapist may assess areas such as your breathing, posture, abdomen, back, hips, movement and pelvic floor function depending on your concerns. An internal pelvic floor examination may be discussed when appropriate, but it is always optional and requires your consent.Your physiotherapist will then explain their findings and create an individualized treatment plan with you.
12Do you provide Pelvic Health Physiotherapy for men?
Yes. PELORAA provides men's pelvic health physiotherapy in Barrhaven, Ottawa and Etobicoke.Pelvic physiotherapy may help men experiencing pelvic pain, urinary leakage or urgency, bowel concerns, pelvic floor muscle dysfunction, sexual health concerns, or symptoms related to prostate surgery and recovery.
13How many Pelvic Floor Physiotherapy appointments will I need?
The number of appointments varies depending on your condition, how long you have had your symptoms, your assessment findings and your personal goals.After your initial assessment, your physiotherapist will discuss a recommended treatment plan and appointment frequency with you. Our goal is to give you the education, treatment and tools needed to become confident managing your health independently.
14Can I book an appointment online?
Yes. You can conveniently book your PELORAA Physiotherapy appointment online. Choose the service that best matches your concern, or contact our team if you are unsure which appointment to select.
15Where is PELORAA Physiotherapy located?
PELORAA Physiotherapy is located in Barrhaven, Ottawa, at:652 Flagstaff Drive, Unit 11Ottawa, ON K2J 7J6and Etobicoke at:270 The Kings WayUnit 207, Etobicoke, ON M9A 3T7.